At Egypt Heaven Tours, your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our travel services. By accessing our website or engaging with our services, you consent to the practices outlined in this policy.
1. Information We Collect
We may collect personal information directly from you, including but not limited to:
- Personal Identification: Name, email address, phone number, nationality, passport details.
- Booking Information: Travel dates, preferences, destinations, payment details.
- Communications: Feedback, inquiries, or communication through our website, email, or phone.
2. How We Use Your Information
We use the collected information to:
- Process Bookings: Confirm and manage your travel arrangements.
- Customer Service: Respond to inquiries and provide support.
- Personalization: Tailor travel offers and services based on your preferences.
- Marketing: Send promotional offers and travel updates (with your consent).
- Legal Obligations: Comply with applicable laws and regulations.
3. Sharing Your Information
We may share your personal information with trusted third parties to fulfill our services, including:
- Travel Service Providers: Hotels, airlines, tour operators, and transportation services.
- Payment Processors: To securely process payments.
- Legal Authorities: When required by law or to protect our rights.
We will never sell or rent your personal information to third parties for their marketing purposes.
4. Data Security
Egypt Heaven Tours implements reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. We use encryption and secure data storage systems to ensure data protection. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
5. Cookies
Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us analyze web traffic and improve our website’s performance. You may disable cookies in your browser settings, but this may affect your user experience on our site.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Correct any inaccurate or outdated information.
- Request Deletion of your personal data, subject to legal obligations.
- Opt-Out of marketing communications at any time by clicking the unsubscribe link or contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites. Egypt Heaven Tours is not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies.
8. Changes to Our Privacy Policy
Egypt Heaven Tours reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:
Email: info@egyptheaventours.com
